Privacy Policy

Home Privacy Policy

Privacy Policy

R3Studioz (“Company”, “we”, “our”, or “us”) is committed to protecting the privacy and security of our clients’ personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or engage with us through our branches, social platforms, or booking systems.

By accessing our website or availing our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal and non-personal data:

a. Personal Information

  • Full name
  • Mobile number
  • Email address
  • Address (if applicable for home delivery or invoicing)
  • Photographs (only with consent for ‘Our Work’ gallery)
  • Any medical or hair condition you voluntarily disclose for consultation purposes
  • Payment information (only processed through secure third-party gateways)

b. Usage Data

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent on each page
  • Device type
  • Referring site or social media platform

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website performance and traffic
  • Enhance user experience
  • Remember user preferences

You can manage cookie preferences via your browser settings.

2. Purpose of Data Collection

We collect and process your data for the following purposes:

  • To confirm appointments and manage service-related communication
  • To personalize your consultation or treatment plan
  • To improve our services and user experience
  • To send promotional content or offers (only if you opt-in)
  • To fulfill legal obligations and safeguard against misuse or fraud

3. Legal Basis for Processing

We process personal data based on the following lawful grounds:

  • Consent: When you voluntarily provide data for marketing, bookings, or consultations
  • Contractual necessity: When processing is required to deliver services you have requested
  • Legitimate interest: For business analysis and operational improvement
  • Legal compliance: For accounting, taxation, or responding to legal requests

4. Data Retention

We retain your personal information for as long as it is necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Non-essential marketing data is retained only until you withdraw consent.

5. Data Security

We implement appropriate technical and organizational measures to ensure the security of your data, including:

  • Encrypted storage systems
  • Restricted access to sensitive data
  • Regular data backups and firewall protection
  • However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share data only in the following instances:

  • With third-party service providers (e.g., payment gateways, CRM tools) strictly for service delivery
  • If legally required to do so by law enforcement, courts, or regulators
  • In case of a business transfer, such as a merger or acquisition

    • All vendors we work with are contractually obligated to maintain confidentiality and follow applicable data protection laws.

    7. Your Rights Under Indian Law

    Subject to applicable laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or outdated information
  • Withdraw your consent for marketing at any time
  • Request deletion of your data (“right to be forgotten”)
  • Lodge a complaint with the Data Protection Board once operational under DPDPA 2023

    • To exercise any of these rights, contact us at: info@r3studioz.com

    8. Children’s Privacy

    Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe we have unintentionally collected such data, please contact us for prompt deletion.

    9. Updates to This Policy

    We reserve the right to update or revise this Privacy Policy at any time. Changes will be posted on this page with the updated “Effective Date.” Continued use of our services implies acceptance of any revised policy.

    10. Contact Us

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@r3studioz.com

    R3Studioz, Nungambakkam & Thoraipakkam, Chennai, India